Frequently Asked Questions
Everything you need to know about your Summo Sports experience.
What are your standard shipping times?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
Summo Sports offers a 30-day return policy on all unused gear in its original packaging. If you need a different size or color, we provide free exchanges to ensure you have the perfect equipment for your performance.
How can I track my order status?
Once your order ships, you will receive an automated email containing your tracking number and a link to our carrier's tracking portal to follow your package in real-time.
Do you offer warranties on professional-grade equipment?
Yes, all our premium sports equipment comes with a 1-year manufacturer warranty against defects in materials and workmanship to guarantee long-lasting durability.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.